We Do The Right Thing Even If It’s At Our Expense
Why Is Hiring A Home Remodeling Company
That Does The Right Thing So Important?
The Wrong Service Or Result Can Turn
Your Dream Project Into A Nightmare
Do the right thing.
Of course, that’s not too much to ask, right?
It shouldn’t be, especially for a remodeling contractor you’re hiring to work on your home.
And with a home remodeling company like Midland Exteriors, you can depend on us to do the right thing for you and your home, even when it might not benefit us.
Our primary goal is YOUR satisfaction – not our profits.
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Once We Promise A Price, We Do The Work
Being accountable to your clients is essential – we aim to be that and more. When we give our word, it means something. So, standing by our word and doing what we say we will do is critical.
We take it seriously.
For example, our representative will meet with you for a consultation and offer an estimate for your project. Then, after you come to terms, they take it back to our production team.
But what if the production team initially says we can do the job for that price, but we realize your needs run deeper than we thought after we started?
Guess what?
We’re still going to complete the job. And for the same price we quoted.
Even if it means we’re going to either not make money or potentially lose money on the project, we won’t be dickering over the final price.
You see, we’ve agreed to it, and once we’ve given our word, we’ve made a promise.
This is who we are.
Our core values and our integrity guide us, and they never let us down. We treat the people of our community well by doing the right thing, which builds trust daily.
And if we missed something we shouldn’t have, that’s on us – not you.
We Own Our Mistakes. We Don’t “Make It Work”
No one’s perfect. Not even us. And when we make mistakes, the last thing we’ll do is pass the buck.
Who would we be if we did? Certainly not the Midland Exteriors we want to be.
It would be our fault if we took the wrong measurements and ordered the wrong-sized window. We’re not going to make you live with our mistakes. We’re going to tell you the truth, and then we’re going to fix it.
We’ll retake that measurement and order the correct size window.
We know there’s an old saying in the home remodeling industry: “Make it work.”
That kind of mentality leads to a contractor taking a wrong-sized window and forcing it into an installation that shouldn’t take place.
And it’s exactly the OPPOSITE of something we’d do.
We know “Making it work” leads to:
- Lesser quality installations
- A Shortened Lifespan
- Worse Appearance
That’s just not acceptable.
At Midland Exteriors, we don’t “Make it work.” We do the right thing – every time.
Time And Work Estimations Are Our Responsibility
Time is another crucial resource. And it’s another place where we take accountability.
We estimate each project correctly, from cost to duration and the amount of work required.
There are some circumstances where, as a contractor, you just won’t know what you’re looking at until you begin deconstruction. However, our method is designed to be as accurate as possible.
Our estimation software is dialed in. We spent a long time compiling the data, and it’s rarely wrong. We have experienced representatives who’ve seen many different types of projects. Whether it’s a siding replacement or a window replacement, they know what to look for.
We strive to be accurate, dependable, and an exterior home remodeling contractor you can trust.
And it starts and ends with doing the right thing.
So, if you need siding or window replacement in Kansas and want a reliable exterior home remodeling company that you can trust, contact Midland Exteriors to schedule a consultation.