What Does Integrity Look Like?
What Does Integrity Look Like During
Exterior Home Remodeling?
It’s What We Do And How
We Satisfy Our Clients
Do you need replacement windows, steel siding, or seamless gutter installation? At Midland Exteriors, we can give your Kansas City home an impeccable update without pressure or pushy sales techniques.
Our exterior home remodeling crews have the experience and expertise needed to provide the results you want.
Moreover, since we display integrity at every client interaction, you get peace of mind and a stress-free project.
You know we’ll treat you fairly and keep all our promises. We’ll take accountability when something goes wrong and always try to fix it. So, you need never worry that your contractor is overcharging, underperforming, or taking advantage of you.
We offer hard work for a fair price and do everything possible to provide a great outcome on your steel siding, replacement windows, or seamless gutter installation.
How do we do that?
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We’re Undivided, With Strong Moral Principles
Integrity has two primary meanings:
Our outlook satisfies each of these definitions.
First, we display righteous and honorable behavior AT ALL TIMES when dealing with every client and avoid the common red flags associated with some contractors. We never compromise our principles and never give less than 100%.
Second, every member of our team is on board with this and has agreed to give their all. As a business, we are whole and undivided in our belief that customer satisfaction is everything.
But what does integrity look like in practice?
We Keep Our Promises
First, we keep our promises and rarely make promises we can’t keep.
For instance, if we quote you a price on replacement windows, steel siding, or seamless gutter installation, you can be sure it is fair and final.
We won’t surprise you with unexpected fees or mysterious charges. Unless the scope of the project changes – and you agree to it – the price we quote is the price you pay.
If we schedule a start or completion date, we do everything we can to keep our word.
We’d be EMBARRASSED if we disappointed you and avoid it like poison. So, if we learn of something beyond our control that may cause a delay, you’ll hear it from us immediately so you have time to adjust your schedule.
We NEVER Try To Pass Blame
Second, we never point fingers at anyone but ourselves.
When something goes wrong, we never try to assign blame. We are always the ones who take responsibility, so you never have to look for satisfaction elsewhere. This commitment to accountability helped us earn an A+ Better Business Bureau rating.
With Midland Exteriors, you can rest assured that the buck stops here.
Why?
Because we put results before profit.
We care more about your satisfaction than we do about maximizing earnings. We are committed to accountability so that all you take away from the experience is a pleasant memory and results that you love.
So, instead of trying to shift the blame when a mistake occurs or you’re unhappy with your project, we simply hike up our pants and get to work. We don’t argue, make excuses, or try to explain your concerns away.
We just set about making everything right. And we communicate with you regularly so you never feel left in the dark.
We Live By Fairness And Honesty
Third, integrity means we always treat you honestly and fairly. We never deliver half-measures or half-hearted efforts. We give a job our all and do what it takes to get it right or we simply won’t do it. We demand the best from our workers, ourselves, and the brands we represent.
We treat you with utter honesty. We’ll never overcharge, submit subpar work, or slack off during your project. Instead, we are committed to hard work, customer satisfaction, and exceeding expectations.
Furthermore, we treat you and your home with courtesy and respect. We are careful not to scuff paint or leave dents or dings on siding or gutters.
Why?
Because that’s what integrity looks like to us.
So, if you need replacement windows, steel siding, or seamless gutter installation, work with a contractor that embodies integrity and excellence. Reach out to Midland Exteriors in Greater Kansas City today to schedule a free estimate.